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Apex Blog

Seventh consecutive year on Inc. 500 | 5000 List of Fastest Growing Private Companie
Aug. 20, 2014 | Posted by Haley Casey

Apex appears on this year’s Inc. 5000 list of the fastest-growing private companies in the U.S. Apex ranked #4125 on this year’s list, moving up 139 spots from last year and continuing its streak of now seven consecutive appearances. As reported by Inc., Apex achieved growth of 71% over the three-year period from 2010-2013. Apex’s founder and CEO [...]

Online Billing and Payment Services Result in Faster Payments and Reduced Costs
Aug. 13, 2014 | Posted by Haley Casey

Collect more. Collect more easily. Collect faster. Offering patients additional ways to make online payments—and making e payments easy to complete—meets patients where they are and enables them to pay in the way that is most convenient. Online payments also tend to arrive faster and reduce costs, thereby resulting in fast returns. Our research indicates that [...]

Tailored Messaging Provides Payment Solutions and Promotes Customer Billing Services
Aug. 11, 2014 | Posted by Christine Gunderson

Specific words and messages on patient statements play an important role in emphasizing available payment solutions and promoting healthcare providers’ customer billing services. In addition to establishing the healthcare provider’s voice, messaging provides valuable information meant to make the payment process easier and faster for patients. Some important best practices include: Featuring business office phone [...]

New Apex White Paper on Easy Online Billing
Aug. 8, 2014 | Posted by Christine Gunderson

Here’s an excerpt from a new Apex white paper by Patrick Maurer, President, titled “The Future of Online Patient Payment Portals”: “Until recently, healthcare providers usually offered patients only one mechanism to pay online. Using a login and password, patients would visit a payment website hosted by the provider, a third-party billing partner, or an [...]

HMT’s “Cycling through improving revenue management”: Useful Ideas to Improve Healthcare Billing
Aug. 5, 2014 | Posted by Christine Gunderson

Earlier this summer Health Management Technology posted an “HMT Think Tank” piece featuring suggestions from industry IT executives about how to improve revenue cycle results at hospitals, clinics, and other healthcare providers. This collection of wisdom, titled “Cycling through improving revenue management,” is a great resource for billing managers beginning a project to improve collections [...]

Increasing Electronic Invoicing to Improve Hospital Revenue Cycle Results
Jul. 31, 2014 | Posted by Christine Gunderson

Electronic payments from patients can increase the average speed of collections because they eliminate mail transit and check-processing times. In addition, patients who pay online tend to pay quickly, according to an internal study of payment data including multiple large healthcare organizations: 13% of all electronic payments were received within five days of the statement [...]

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