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Apex Blog

Financial Challenges are Top Concern for Hospital CEOs
Jan. 21, 2015 | Posted by Sophie Morelli

According to an annual survey conducted by the American College of Healthcare Executives (ACHE), the top concern for hospital CEOs in 2014 was meeting their businesses’ financial challenges. This concern also topped the list in 2012 and 2013. Medicaid and Medicare reimbursement, bad debt, decreasing inpatient volume, and competition from other providers as specific financial [...]

Apex – 2015 Goals and Pursuits
Jan. 20, 2015 | Posted by Sophie Morelli

As we enter the New Year, Apex remains focused on a simple goal with a grand pursuit: use our messaging expertise and industry-leading payment platform to develop patient engagement strategies that will help our customers collect more, collect quicker, and reduce the cost to collect. Apex is committed to developing new and creative solutions to [...]

Healthcare Statistics, Part III: The Addition of New Exchanges Affect the Bottom Line of Healthcare Facilities
Jan. 14, 2015 | Posted by Sophie Morelli

This is the final post in a series of three that aims to evaluate today’s healthcare statistics and their impact on facility operations. To accommodate today’s changing healthcare environment, believes that providers must employ new and innovative techniques to solve the problem of low collection rates and their impact on the bottom line of healthcare [...]

Healthcare Statistics, Part II: High Deductible Plans Threaten the Bottom Line of Healthcare Facilities
Jan. 13, 2015 | Posted by Sophie Morelli

A year ago, the Medical Debt Collection Task Force shared the Best Practices for Resolution of Medical Accounts report, revealing that most patients want to pay off their medical balances in a responsible manner. That report encourages all financial communications to be clear, concise, correct and patient friendly. However, without employing new, innovative techniques, even [...]

Healthcare Statistics, Part I: Increased Premiums Effect the Bottom Line of Healthcare Facilities
Jan. 12, 2015 | Posted by Sophie Morelli

This post is the first in a series of three that aims to evaluate today’s healthcare statistics and their impact on facility operations. To accommodate today’s changing healthcare environment, Apex believes that providers must employ new and innovative techniques to solve the problem of low collection rates and their impact on the bottom line of [...]

Improve the Patient Experience through Statement Design and Messaging
Jan. 6, 2015 | Posted by Sophie Morelli

Using state-of-the-art heat map technology, providers can organize important information in an order that makes sense to the patient and improves his or her experience. This actionable information layout transforms standard medical bills into a dynamic, easy to read statements that include relevant and targeted messages based on payment history and demographics. A prominent logo [...]

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