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Apex Blog

Making the Most of Mobile Billing Technology
Dec. 18, 2014 | Posted by smorelli

                Are you making the most of mobile billing technology? The following text is from Apex President Patrick Maurer’s recent white paper, The Future of Online Billing Portals. “Mobile billing and payments have seen extraordinary growth in almost all consumer industries, including healthcare. According to a January 2014 [...]

Apex Customers Excel Online: Dramatic Increases in Online Transactions and Revenue
Dec. 16, 2014 | Posted by smorelli

A recent internal study among customers, ranging in collections from $30k – $3M per month, revealed that Apex clients excel online! After an average nine months, clients saw an average 250 percent increase in online transactions and 350 percent increase in online revenue, compared to results from previous vendors. Apex CEO Brian Kueppers explains this [...]

Five Reasons Why Integrating Online Billing and EHRs Portals Promotes Revenue Cycle Success
Dec. 16, 2014 | Posted by smorelli

Here are two questions many healthcare providers are asking themselves about online patient experiences. One relates to electronic health record (EHR) portals. The other relates to online billing portals. How can we increase meaningful use of the EHR system? How can we increase online (as opposed to mailed) payments from patients? An avenue to greater [...]

Determining the Correct Collections Approach: When to Conserve, Wait & Watch, and Invest
Dec. 10, 2014 | Posted by smorelli

Providers typically send four similar healthcare statements to a patient before referring bills to collections. Based on Apex research, each of these mailings can be optimized by varying the content of each statement based on the patient’s previous payment behavior and expected cash value. These benchmarks allow providers to determine the correct approach – conserve, [...]

Electronic Health Records Offer $78 Billion in Savings Over Five Years
Dec. 9, 2014 | Posted by smorelli

According to a recent study conducted by Juniper Research, a technology research firm, electronic health records (EHR) will provide the global healthcare industry with $78 billion in savings over the next five years. EHRs provide important opportunities for improving patient experiences and providers’ results. Apex President Patrick Maurer wrote a white paper, “The Future of [...]

Making Use of Billing Technology
Dec. 4, 2014 | Posted by smorelli

Until recently, healthcare providers usually offered patients only one mechanism for online transactions. Using a login and password, patients would visit a payment website hosted by the provider, a third-party billing company, or an electronic health record (EHR) vendor. Today, we see providers offering new technological solutions to make online payments easy and secure, and [...]

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