Apex Blog

Drive More Traffic to EHR Portals Using Single Sign-On (SSO) Technology
Oct. 28, 2014 | Posted by smorelli

One variation on traditional online payment portals is the combination of providers’ electronic health record (EHR) portals and full-feature payment portals using Single Sign-On (SSO) technology. Vendors of practice management and EHR software often offer limited payment functionality “out of the box,” in which patients manually enter customer numbers, payment amounts, and other details. However, [...]

Apex Expands to Second Facility in St. Paul Area
Oct. 27, 2014 | Posted by smorelli

Apex has expanded its presence in the St. Paul area with the leasing of an additional 10,000 square feet of office space located at 1212 Red Fox Road in Arden Hills. “Due to strong growth in our work with healthcare providers, we’ve outgrown our headquarters in Little Canada,” said Patrick Maurer, Apex president. “By moving [...]

Apex Founder and CEO Brian Kueppers Contributes an Article Titled “How to Secure Faster Payments from Patients.”
Oct. 27, 2014 | Posted by smorelli

In the September issue of Health Management Technology, Apex Founder and CEO Brian Kueppers contributed an article titled “How to secure faster payments from patients.” In the article, Kueppers explores how “electronic payments from patients can increase the average speed of collections, because they eliminate mail transit and check-processing times.” • Thirteen percent of all [...]

Apex to Host Fourth Annual Healthcare Client Council Event
Oct. 23, 2014 | Posted by smorelli

Apex Information Technologies will host its fourth annual Client Council, which consists of Apex clients in the healthcare industry, on November 10 in Bloomington, Minnesota. Attendees will learn how to maximize the use Apex’s tools to obtain the highest return on their investment.  Common challenges pertaining to the healthcare revenue cycle, and how Apex’s tools [...]

Applying Flexible Logic to Achieve Improvements in Collection Yield and Decrease Statement Costs
Oct. 16, 2014 | Posted by smorelli

To achieve improvements in collection yield and decrease statement costs, apply flexible logic to vary statement elements, such as: Messaging that personalizes statements based on timing within the billing cycle and patient-specific data. Promotion of online payment portals. Messaging that highlights the availability of payment plans. Switching to a letter format for the third and [...]

Apex Conducts Internal Study with Promising Results
Oct. 14, 2014 | Posted by smorelli

Wondering how improving the design and presentation of healthcare statements can improve billing results? Recently Apex conducted an internal study of a healthcare provider’s actual experience when first implementing improved statement design through Apex’s mySmartDesign technology. Over the course of six months, the provider’s collection yield increased 10 percent. Of that improvement in yield, just [...]

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