Apex Blog

Maximize Efficiency in Patient Billing with Online Technology
Nov. 21, 2014 | Posted by smorelli

Technology should support all aspects of the patient billing process. If you are considering working with a third-party billing provider, ask whether that provider can offer you complete transparency into each step of the billing process. You want the ability to transmit a single data file to the third party, directly out of your practice [...]

Tips for Branding Print and Online Statements
Nov. 18, 2014 | Posted by smorelli

Remember that patients deal with many companies – often including multiple healthcare providers. Ensure your billing statements reflect your company’s brand image by incorporating your logo and other brand elements exactly as you do in marketing and on-site materials. Place your logo on both the main body of the statement and the tear-off stub. Visual [...]

Client-Focused Approach Central at Apex
Nov. 11, 2014 | Posted by smorelli

Apex’s approach is client-centric. We began with print solutions and evolved to become a technology leader as customer needs changed. We credit much of our success to invaluable feedback provided by clients. Once a year we host a Client Council meeting to receive client feedback and share best practices for maximizing use of Apex’s online [...]

Drive More Traffic to EHR Portals Using Single Sign-On (SSO) Technology
Oct. 28, 2014 | Posted by smorelli

One variation on traditional online payment portals is the combination of providers’ electronic health record (EHR) portals and full-feature payment portals using Single Sign-On (SSO) technology. Vendors of practice management and EHR software often offer limited payment functionality “out of the box,” in which patients manually enter customer numbers, payment amounts, and other details. However, [...]

Apex Expands to Second Facility in St. Paul Area
Oct. 27, 2014 | Posted by smorelli

Apex has expanded its presence in the St. Paul area with the leasing of an additional 10,000 square feet of office space located at 1212 Red Fox Road in Arden Hills. “Due to strong growth in our work with healthcare providers, we’ve outgrown our headquarters in Little Canada,” said Patrick Maurer, Apex president. “By moving [...]

Apex Founder and CEO Brian Kueppers Contributes an Article Titled “How to Secure Faster Payments from Patients.”
Oct. 27, 2014 | Posted by smorelli

In the September issue of Health Management Technology, Apex Founder and CEO Brian Kueppers contributed an article titled “How to secure faster payments from patients.” In the article, Kueppers explores how “electronic payments from patients can increase the average speed of collections, because they eliminate mail transit and check-processing times.” • Thirteen percent of all [...]

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