“Business intelligence” is a big theme right now across the information technology industry. The goal is to make better use of available data to improve decision-making and business processes. One area where we see huge potential for healthcare providers is their patient billing data. By analyzing and acting on that data, providers can improve collections from patients.Healthcare Online Billing Portals are Only Valuable to the Extent They’re Used!
Online payment portals should make users feel comfortable, as one aspect of “after care” patient services.Portals are only valuable to the extent they are used, so offer patients multiple ways to engage with the portal.Three Ways Healthcare Providers Can Accept ACH and Credit Card Payments
Electronic payments are less expensive for healthcare providers to receive and process. Therefore, it’s important for providers to offer several ways for patients to actually make payment via e-check (over the ACH network) or by credit card.Healthcare Providers Struggle to Collect Payments from Patients
In general, healthcare organizations struggle more than service providers in other industries to collect payments. There are many reasons for that struggle. One is the complex and confusing web of insurance/patient payment responsibilities.For a Better ROI Than Your NCAA Bracket Challenge…
Instead of crying over your busted bracket, take a look at some slam-dunk ways to eliminate administrative headaches, not to mention improving patient experiences through billing clarity.Ideas for Marketing Message Areas on Your Patient Statements
We’ve mentioned before that the small message are very likely to be seen due to our innovative statement design. Here is a handy list of ideas for how to make best use of that area.View older APEX Blog Posts