News & Perspectives
Here's What We've Been Up To Lately.
As a rule, we generally don’t focus our blog content on “Apex”. We strive to use the platform to inspire our clients and other revenue cycle leaders with ideas and insights that can help them make a real impact on patient experience and financial results.
Most patients cite that a personalized healthcare billing experience is important to them. (Patient Financial Experience Survey, Apex and InfoTrends 2016)
You might say, “Of course, the billing...
- 8% currently receive their bills electronically, but 25% would like to.
- 5% of patients aged 45 to 54 prefer a mobile app to make payments.
- 49% would be more likely to pay their bill on time if payment plan options were more flexible.
- 28% would pay their bill on...