Simplify your billing process, reduce call times, and collect payments faster with APEX’s myEasyView® technology.
An online archival portal that provides everything you need to process statements and other documents in one central location. The site can be fully branded and even offers configurable administrative restrictions. Detailed functionality is listed below.
Review and approve PDF images of all documents in your document files before sending to print; you can even add messages to documents and strike documents from printing during the approval process! Don’t want to manually review your documents? Not a problem — simply set to auto approve.
Archive document files for record keeping and requested reprints. Document searches can be completed in seconds and archival periods can be tailored to your specific needs.
Document and Address Reports
Access document count and billing reports for checks and balances and import address reports to update your records. Custom reports and industry specific reports (such as 835) are available too!
Customer Support Tools
Our advanced customer support tools will allow your customer support team to complete advanced document searches, accept payments over the phone, securely email document copies, enroll your customers in electronic delivery (e-Statements), and track your mailed pieces via Intelligent Mail Barcode (IMB).
- Improve administrative processes
- Reduce average call time
- Reduce call volume
- Increase customer satisfaction
- Collect more payments
- Collect payments faster
- Increase revenue cycle
As innovators, we continually add new features and functionality to our technology solutions on a scheduled basis!