Posts Tagged with Statement Design
Apex’s Sam Kluck and Greg Barmore are among the many people—over 37,000!— heading to Florida for this big show. If you’re going too, let us know. Sam and Greg would love to meet you and chat about industry trends.Partnerships That Give Patients More Choices in Billing
Sometimes we’re asked about our partnerships with other payments-related companies that might, at first glance, appear to be in the same payments space. Apex president Patrick Maurer and doxo’s John Talaga addressed this question in a joint article for HIMSS.Easy-to-Read Documents from Difficult-to-Read Data
Part of what’s made us the technology leader in healthcare statement processing is how we receive and handle our clients’ data.How Healthcare Providers Can Increase the Percentage of Patient Payments Received Online
One way providers can make the billing process more efficient while also improving collections is by shifting more payments online.How Return Mail Services Help Healthcare Providers Increase Patient Collections
Apex Information Technologies recently announced Return Mail Services to help healthcare providers and other clients streamline their own mail processing and increase collections.Eliminating Administrative Headaches in the Complex Healthcare Industry
The healthcare industry features some of the most complex billing requirements of any consumer-facing industry, including privacy regulations, complex service descriptions, insurance splits, and coding conventions that are confusing to consumers.Take Advantage of Marketing Message Space on Healthcare Patient Statements
Consider the power of the small marketing space available on your statement. Think of it as a tiny billboard— it will probably be seen only briefly, but you are almost guaranteed it will be seen.Helping Our Healthcare Clients Improve Their Revenue Cycle
Under the direct biller model, healthcare providers maintain control over billing, avoid high fees associated with outsourcing the entire billing process, and preserve opportunities for contacts with their patients.The Future of Medical Billing
The article notes that “rigid and complicated coding rules” and insurance company pressures have created an overwhelming administrative burden on doctors, who are increasingly turning to third-party billing companies.Healthcare Billing Statements…Coding Plus Communication!
At Apex, part of our mission is to support billing experts adapt their knowledge for the specific purpose of clear communication to patients. Coding is critical but not sufficient to help self-pay patients understand their statements. After all, patients don’t hold coding credentials! Our design center helps hospitals and clinics find the ideal presentation of data to answer patient questions before they’re even asked. The result is faster payments, since patients are less likely to set aside bills they fully understand. In addition, clear communication can result in lower billing-related incoming call volume to your administrative staff.