Statement printing, statement mailing, and exception handling are three of the leading cost components in most organizations’ billing processes. In this post, we offer several ideas for reducing your billing costs in the first of these areas, statement printing.
Printing cost reductions start with smart design. Employing best practices and innovative solutions in your statement design can provide small savings on each statement—and economically significant savings when multiplied by thousands of statements.
- Design your statement for optimal clarity and length. Smart design can consolidate statements that currently run to two pages down to one page—while also using best practices to increase clarity despite the shorter length.
- Organizations that produce 5,000 to 10,000 or more statements per month can nearly always reduce statement printing costs by working with a third-party billing solutions provider. The economies of scale in printing mean per-statement operational costs are much lower given dedicated technology, equipment, and print processes—and these cost savings can be passed on to the client.
- Some larger organizations may maintain their own dedicated printing facility. In this case, statements are usually printed for multiple locations, such as a multi-clinic healthcare provider printing their own statements centrally. For one such client, APEX’s design team helped develop a cohesive set of custom-branded statements, all of which can be printed on a single pre-printed base stock to simplify inventory management and reduce expense.
Whatever your organization’s size, the foundation of reducing statement printing costs is smart statement design. Small changes add up—in reduced confusion among recipients and reduced quantity of printed pages.